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TeamViewer

Remote access and support for troubleshooting distributed devices.

About TeamViewer

TeamViewer Remote lets support teams control computers, tablets, and phones across operating systems, including unattended devices. Technicians can automate inbound support requests, collaborate in sessions, transfer files, run scripts, wake devices remotely, and document sessions for handoffs and training.

Key Features

  • Controls computers, tablets, and smartphones across platforms
  • Supports permission-based unattended access to remote devices
  • Routes inbound service desk requests into remote support sessions
  • Automates routine tasks with scripts and session tools
  • Records sessions and transfers files between devices

Pricing

Free trialYes, 14 days

Buyer Guide

MSP Capabilities

  • TeamViewer Remote centralizes device ownership, access permissions, and policies; the Tensor edition adds controlled tenant isolation and consolidated oversight across clients or departments.

Supported Environments

  • TeamViewer Remote and Tensor support Windows, macOS, Linux, Android, iOS, and ChromeOS subject to version-specific requirements; monitoring and backup features have separate compatibility rules.

Integrations

Products this tool integrates with.
IntegrationOpen
Microsoft Intune

Onboarding and Support

  • TeamViewer Remote supports unattended access and large-scale device deployment; its managed-device workflow lets administrators apply consistent permissions and policies across company-owned endpoints.

Resources

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