Run a Better MSP.
Free Resourcesfor MSPs
You didn’t start an MSP to rebuild the same price letter, checklist and spreadsheet every year. Here are the ones other owners use, plus straight answers to the questions in between.
How Can We Help You Today?
Improve profitability
Pricing, margins, billing and collections.Improve operations
Ticket flow, dispatch, docs and onboarding.Win more clients
Positioning, outreach, proposals and QBRs.Improve security
Choosing the stack, hardening and backup.Build my team
Hiring, pay, training and keeping techs.Grow my MSP
New services, verticals and partnerships.Buy or sell an MSP
Valuation, diligence, deals and earn-outs.Templates
Price increase letter, renewal worksheet, onboarding checklist.Scripts
PowerShell you can read before you run it.
Featured Template
Price Increase Letter
You know your rates are too low. The hard part is the letter. This one says the number, the date and the reason on one page, with the rules for when to send it.
- 2 pages
- Template
- Free with an account
Pick Your Stage
A two-person shop and a fifty-person MSP don’t need the same advice. Start from where you are.
Starting an MSP
The steps, in the order they happen.
- Decide what you sell and to whom
- Set the price before the first client
- Sign a real agreement
Under $5M
Your first tech, dispatch, and getting yourself off the tools.
- Hire the first tech
- Put dispatch on a board
- Get yourself off the tools
$5M to $10M
A second layer of management, real process, and margin you can explain.
- Add a layer of management
- Write the process down
- Measure the desk on the right numbers
$10M+
Running a business rather than a desk, and what a buyer looks at.
- Run the business, not the desk
- Build the second tier
- Decide the growth model
Latest From MSP Outpost
Shared Admin Accounts Are the First Thing to Remove
A shared admin login touches every client tenant your MSP manages and shows nobody who used it. Why it belongs first on the list, and why the fix is removal.
Technology & SecurityRead the Article
Building a Client Onboarding Checklist: 90-Point Technical Onboarding SOP
You sign a new client, hand onboarding to your most reliable tech, and a week later you're untangling a mess: users are calling in because they don't know the…
Read the Article
What One Ticket Really Costs You, and How to Find Out in 30 Minutes
Picture a client who sends a flood of easy requests. Password resets, printer jams, "my Outlook is slow."
Finance & PricingRead the Article
The One Sentence That Tells a Prospect Exactly What Your MSP Does
You're at a chamber mixer and someone asks what your MSP does. You launch into the list: IT, security, cloud, help desk, backup, maybe some cabling.
Sales & MarketingRead the Article
Vendor Watch
Vendors change prices and retire products with little warning. See what changed, the source, and what to do before it hits your margin.
| Date | Vendor | Type | What changed | Source | What to do |
|---|---|---|---|---|---|
 | Terms | The ConnectWise Platform reached general availability on 16 July 2026: PSA, RMM, remote access, security, automation and AI agents on one execution layer. Asio is no longer sold as the standalone platform it was. If you hold an Asio or PSA/RMM contract, ask in writing what it becomes at renewal and what the migration costs. | ConnectWise press release, 16 July 2026connectwise.com | ||
Microsoft 365via Pax8 | Price | Microsoft 365 list prices rose on 1 July 2026: Business Basic $6 to $7, Business Standard $12.50 to $14, E3 $36 to $39, E5 $57 to $60; Business Premium unchanged. Partner benefit redemption moved to Partner Center's $0 purchase flow with no grace period past the package end date. Reprice every bundle that resells these seats. | Pax8 blog: Microsoft update, May 2026pax8.com | What to do → | |
 | Terms | The Huntress Partner Program opened to resellers on 10 March 2026, a purchasing lane beside the MSP one with no managed-service obligation. A client who can now buy Huntress through a VAR can compare that price to yours; know what your managed layer adds before they ask. | Huntress press release, 10 March 2026huntress.com | What to do → | |
 | Terms | High Watermark billing ended for Datto RMM, SaaS Protection and Autotask from the 1 December 2025 invoice. Billing is now the Committed Minimum Quantity or the calculated license usage, whichever is higher, and the 10% overage buffer is gone. The rest of the Kaseya portfolio was due to follow by 30 June 2026. Audit committed quantities against real endpoint counts before renewal. | Datto RMM help: Committed Minimum Quantity billing FAQrmm.datto.com | What to do → |
Upcoming Events
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7Octto 10TD SYNNEX Inspire 2026Next UpGreenville, SCOct 7 to 10, 2026Vendor EventPaid7Octto 8Pax8 Security Bootcamp: TorontoNext UpRichmond Hill, ONOct 7, 8:00 AM to Oct 8, 4:00 PM EDTWorkshopPaid8OctThuThe Next Gen MSP Revenue Workshop: Orange CountyNext UpIrvine, CA10:00 AM to 3:00 PM PDTWorkshopFree8OctThuSophos MSP Summit: Securing the AI Era (Americas)Next UpOnline10:00 AM to 1:00 PM PDTWebinarFree12Octto 13XChange Best of Breed 2026Next UpAtlanta, GAOct 12, 11:00 AM to Oct 13, 4:20 PM EDTConferencePaid13Octto 15N-able Business Transformation: Accelerate (Phoenix)Next UpPhoenix, AZOct 13 to 15, 2026Vendor EventFree13Octto 14ChannelPro LIVE: DallasNext UpDallas, TXOct 13, 2:00 PM CDT to Oct 14ConferenceFree13OctTueMSP Lead Gen Roadshow: VancouverNext UpVancouver, BC3:00 PM to 7:00 PM PDTWorkshopPaid14OctWedGTIA Beyond the Prompt: Building Profitable AI ServicesNext UpOnline9:00 AM CDTWebinarFree14Octto 16MSP AI Summit 2026Next UpOnlineOct 14, 10:00 AM EDT to Oct 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EventPaid21Octto 22ASCII Edge San AntonioNext UpSan Antonio, TXOct 21, 8:00 AM CDT to Oct 22ConferencePaid22OctThuMicrosoft AI Tour: PhiladelphiaNext UpPhiladelphia, PA7:30 AM EDTVendor EventFree22OctThuD&H THREAD Technology Conference: HersheyNext UpHershey, PA11:00 AM to 10:00 PM EDTVendor EventPaid26Octto 27ChannelNEXT26 WestNext UpVancouver, BCOct 26, 10:00 AM to Oct 27, 4:00 PM PDTConferencePaid27Octto 29Power Platform Community Conference 2026Next UpLas Vegas, NVOct 27, 8:30 AM to Oct 29, 3:30 PM PDTConferencePaid27OctTueThe Next Gen MSP Revenue Workshop: ChicagoNext UpChicago, IL12:00 PM to 5:00 PM CDTWorkshopFree27OctTueKaseya Connect Local: VancouverNext UpVancouver, BC12:00 PM to 7:00 PM PDTVendor EventFree27Octto 29MSP NXT 2026Next UpAustin, TXOct 27, 12:00 PM to Oct 29, 2:45 PM CDTVendor EventPaid27OctTueToronto MSP Dinner MeetupNext UpToronto, ON5:30 PM to 8:00 PM EDTMeetupPaid28Octto 29Pax8 Copilot Bootcamp: DenverNext UpDenver, COOct 28, 8:30 AM to Oct 29, 6:00 PM MDTWorkshopPaid28OctWedOttawa MSP Dinner MeetupNext UpOttawa, ON5:30 PM to 8:00 PM EDTMeetupPaid29OctThuKaseya Connect Local: CalgaryNext UpCalgary, AB12:00 PM to 7:00 PM MDTVendor EventFree29OctThuMontreal MSP Dinner MeetupNext UpMontreal, QC5:30 PM to 8:00 PM EDTMeetupPaid4Novto 6IT Nation Connect Global 2026Next UpOrlando, FLNov 4, 8:00 AM to Nov 6, 4:00 PM ESTVendor EventPaid4Novto 5Pax8 Modern Workplace Bootcamp (Virtual)Next UpOnlineNov 4, 9:00 AM to Nov 5, 1:00 PM MSTWorkshopPaid5NovThuSentinelOne PartnerOne Roadshow: TorontoNext UpToronto, ONVendor EventFree5NovThuD&H Canada THREAD Technology Conference: TorontoNext UpToronto, ON1:30 PM to 8:00 PM ESTVendor EventPaid9Novto 11Canalys Forum Americas 2026Next UpScottsdale, AZNov 9, 1:30 PM to Nov 11, 1:00 PM MSTConferencePaid9Novto 10ChannelPro DEFEND: AnaheimNext UpOrange, CANov 9, 1:30 PM PST to Nov 10ConferenceFree10NovTueCybersecurity Defense Ecosystem Summit 2026: CanadaNext UpToronto, ON8:00 AM to 5:00 PM ESTConferencePaid10Novto Apr 13GTIA ITSP Interest Group Series: Margin, Mayhem and MindsetNext UpOnlineNov 10, 2026, 11:00 AM CST to Apr 13, 2027, 11:55 AM CDTWebinarFree10NovTueMSP Summit Webinar: Process Intelligence and AI ReadinessNext UpOnline11:00 AM to 11:45 AM ESTWebinarPaid12Novto 13SpiceWorld 2026Next UpAustin, TXNov 12, 7:00 AM to Nov 13, 5:00 PM CSTConferencePaid12NovThuThe Next Gen MSP Revenue Workshop: DenverNext UpDenver, CO12:00 PM to 5:00 PM MSTWorkshopFree12NovThuGTIA Turning AI Into Revenue: Packaging and Pricing AI ServicesNext UpOnline1:00 PM to 2:00 PM GMTWebinarFree16Novto 19Ingram Micro ONE 2026Next UpAurora, CONov 16 to 19, 2026Vendor EventPaid16NovMonSeattle MSP Dinner MeetupNext UpSeattle, WA5:30 PM to 8:00 PM PSTMeetupPaid17Novto 20Microsoft Ignite 2026Next UpSan Francisco, CANov 17, 8:00 AM to Nov 20, 12:15 PM PSTConferencePaid17Novto 18MSSP Alert Live 2026Next UpOnlineNov 17, 11:00 AM to Nov 18, 4:10 PM ESTConferencePaid17NovTuePortland MSP Dinner MeetupNext UpPortland, OR5:30 PM to 8:00 PM PSTMeetupPaid18NovWedHuntress Orlando RoadshowNext UpOrlando, FL10:00 AM to 3:00 PM ESTVendor EventFree18Novto 20Top Down Horizons 2026Next UpScottsdale, AZNov 18, 12:00 PM MST to Nov 20ConferencePaid18NovWedLos Angeles MSP Dinner MeetupNext UpLos Angeles, CA5:30 PM to 8:00 PM PSTMeetupPaid19NovThuCanIT onTour: HalifaxNext UpHalifax, NS8:00 AM to 6:30 PM ASTMeetupPaid19NovThuPax8 Community Roadshow: VancouverNext UpVancouver, BC8:00 AM to 5:00 PM PSTVendor EventPaid30Novto Dec 4AWS re:Invent 2026Next UpLas Vegas, NVNov 30, 8:00 AM to Dec 4, 12:30 PM PSTConferencePaid1Decto 3CyberFOX SecureIT Summit December 2026Next UpTampa, FLDec 1, 6:00 PM to Dec 3, 10:00 PM ESTVendor EventPaid2DecWedChannelPro DEEP DIVE: Scale Faster with Zero TrustNext UpOnline12:00 PM ESTWebinarPaid8DecTueNew York MSP Dinner MeetupNext UpNew York, NY5:30 PM to 8:00 PM ESTMeetupPaid9DecWedMicrosoft AI Tour: SeattleNext UpSeattle, WA7:30 AM to 5:15 PM PSTVendor EventFree9DecWedMSP Summit: AI SymposiumNext UpNew York, NY9:30 AM to 3:00 PM ESTConferencePaid9DecWedCharlotte MSP Dinner MeetupNext UpCharlotte, NC5:30 PM to 8:00 PM ESTMeetupPaid10DecThuGTIA From Ownership to What's Next: Planning Your Post Sale LifeNext UpOnline3:00 PM GMTWebinarFree10DecThuAtlanta MSP Dinner MeetupNext UpAtlanta, GA5:30 PM to 8:00 PM ESTMeetupPaid13JanWedMicrosoft AI Tour: TorontoNext UpToronto, ONVendor EventFree20Janto 21The 20 MSP Summit 2027Next UpPlano, TXJan 20 to 21, 2027ConferencePaid20Janto 22GROWCON 2027Next UpPinellas Park, FLJan 20, 7:30 AM to Jan 22, 5:00 PM ESTConferenceFree26Janto 27ChannelPro DEFEND: Orlando 2027Next UpOrlando, FLJan 26 to 27, 2027Trade ShowFree
The Library
Stop starting from a blank page. Every file here is free once you enter your email.
Where Does Your MSP Stand?
You know parts of the business are shaky, but which ones first? Eight questions give you a score out of 100 and the gaps to fix first.
About two minutes. No account needed.
Choosing a Stack?
Every vendor says they’re built for MSPs. See what each tool actually does, how two compare, and what’s changed at the vendor.
Community
Running an MSP can be lonely. Compare notes with other MSPs, find events and peer groups near you, and hire your next tech.
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