Atera
Remote monitoring and PSA tools for MSP service delivery.
About Atera
Atera combines remote monitoring and management with ticketing, help desk, billing and reporting. Agents collect device health and inventory data, while technicians can configure alerts for degraded or unavailable systems. PSA workflows add customer management, time tracking and billing in the same platform.
Key Features
- RMM and PSA in one platform
- Agent-based device health and performance monitoring
- Alerts for critical or degraded systems
- Ticketing, customer management, time tracking and billing
Buyer Guide
MSP Capabilities
- The MSP platform combines RMM, PSA, help desk, billing and reporting; monitoring agents report software and hardware data and enable remote server and desktop management.
- Customer environments can be onboarded from the platform, with a unified view across multiple environments and technician-centered operational tools.
Pricing and Purchasing
- Atera uses per-technician pricing and offers a free-trial signup for its MSP management platform.
Integrations
| Integration | Open |
|---|---|
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