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LogMeIn Resolve

Remote support and endpoint management for IT teams.

About LogMeIn Resolve

LogMeIn Resolve combines remote support with endpoint monitoring and management. Its free RMM option provides background access to system information, command prompt, file transfer, configurable alerts, automation, and remote access for up to five devices; paid plans add capabilities such as ticketing and patch management.

Key Features

  • Views system information and opens command prompt without starting a remote session
  • Transfers files and folders through a native file manager
  • Sets configurable alerts using no-code workflows
  • Includes remote access and automation for up to five devices in the free RMM tier
  • Paid plans add ticketing and patch management

Buyer Guide

MSP Capabilities

  • The free RMM tier provides background system information, command-line access, customizable alerts, and enhanced automation and remote access for up to five devices; ticketing and patch management are paid-plan features.

Supported Environments

  • Resolve remote access supports unattended connections to PC, Mac, and Android devices, with system diagnostics and file transfer available in its free remote-access trial workflow.

Integrations

Products this tool integrates with.
IntegrationOpen
Microsoft Intune

Pricing and Purchasing

  • Resolve offers a free RMM option with enhanced automation and remote access for up to five devices. Its separate 14-day remote-access trial requires no credit card and can continue on the free tier afterward.

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