ilert
On-call alerts and incident escalation for Autotask tickets
About ilert
ilert turns high-priority Autotask tickets into alerts, then routes notifications through on-call schedules and escalation policies. MSPs can use client-specific incident workflows and status pages to coordinate response and share service updates.
Key Features
- Convert high-priority Autotask tickets into alerts
- Route alerts through on-call schedules and escalation policies
- Notify responders by SMS, phone, push, Slack, or Microsoft Teams
- Publish audience-specific incident status pages
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