Autotask

MSP Capabilities

• Service workflows include ticketing, projects, CRM information, inventory, billable hours, contracts, labor and expenses, with reports for utilization, resolution time and profitability.
• Autotask API-only user licenses are free and cannot sign in to the UI. Administrators can create up to 50 custom API security levels and tailor module, feature and data access for each integration.
• Autotask recommends a separate API user and security level for each integration; the API-only “Can’t Read Costs” role blocks cost fields from query and update operations.
• Dashboard tabs can display selected customer-facing views in the Client Portal. A dedicated dashboard user can display dashboards on a screen without consuming a full resource license.

Supported Environments

• Autotask is a cloud-based PSA accessed through a browser, with no customer-maintained PSA hardware required.

Integrations

Find an integration

234 integrations

Products this tool integrates with.

Integration	Open
0gaps
1Stream
Acronis Cyber Protect
Adaptive Catalog
Addigy
AgileBlue
Aiva IQ
Alert Manager
AnswerForce IT Answering Service
Anteris Autotask REST API Client
Aorka
ApplicationLink Cloud Middleware
Appy Pie Connect
Arcserve
Assurix Trusted MSP
AT2Sage
Atakama Browser Security Platform
Atria
AutoElevate
Autonox
Autotask + Dynamics 365 Business Central Connector
Autotask + Dynamics 365 Connector
Autotask + Dynamics GP ConnectPack
AutotaskAPI PowerShell Wrapper
Auvik
Axcient x360Recover
AxeRoy ConnectPack for Salesforce and Autotask
Backup Radar
BeachheadSecure
Benji Pays
BeyondTrust Remote Support
Bigger Brains
Bill & Pay for Autotask
Binox MSP
Blackpoint Cyber
Blacksmith InfoSec
Bocada Cloud
Boomi Integration
Breach Secure Now
BrightGauge (ConnectWise Reports and Dashboards)
Bubble CTI for Autotask
Bumblebee
ChannelOnline
Cisco Secure Access – DNS Defense (formerly Cisco Umbrella DNS)
Cloud Depot Autotask to Xero Integration
Cloudmore
CloudOlive
CloudRadial
ConnectBooster
ConnectSecure
ConnectWise Automate
ConnectWise CPQ
ConnectWise SIEM
Crewhu
CrushBank AI Knowledge Management
CSP Control Center
CSP Portal
Customer Thermometer
CyberFOX Password Manager
CyberQP QDesk
CyTrack Autotask Integration
Cytracom Desktop Autotask Integration
D3 XGEN SOAR
DaemonLayer
Dark Web ID
Datagate Telecom Billing
Datto BCDR
Datto RMM
Delmar Insights Analytics
DeskDirector
Digital Bridge Connector Bridge
DMARCER
DNSFilter
Domotz
DriveDollar
Duo
EcpPro
eG Enterprise
ESET PSA Plugin
Evo Security
Field Nation
Flexis 24/7 NOC Services
Flowgear
FortMesa Operations Center
Fortnox integration by Essensus
Givemefive
GlassHive
GoTo Connect
Gradient MSP
GravityZone
Heimdal Security
Help Desk Migration
Helpdesk Buttons
Hudu
Huntress
ignio AIOps
ilert
ImmyBot
Inbay
INFIMA Security Awareness
Inforcer
Ingram Micro Cloud Marketplace
InsideLoop
Invoco Autotask Telephony Integration
IT Glue
IT Portal
ITCloud Partner Portal
ITQuoter Cloud
ITSupportPanel
Jim2 Business Engine
JoomConnect Platform
JumpCloud
Junto
Kaseya MDR
Kaseya VSA
KaseyaOne
LastPass
Liongard
Live Virtual Help Desk
LogicMonitor
LogMeIn Rescue
Loop Communications
LoyaltyLoop
Lumu Defender
Macali Autotask Connect
Mailprotector CloudFilter
Make (formerly Integromat) Autotask connector
memtime
Microsoft Entra ID
Microsoft Exchange Online
Microsoft Outlook
Mindmatrix AMP
Mizo
MobileRMM
Moovila Perfect Project
MSP Assist PSA Sync
MSP Builder RMM Suite
MSP Connect
MSP Process
MSP360
MSPbots
MSPCFO
MSPlus
MSPortal.ai
N-central
Narmada
Naverisk
Neo Agent
Nerdio
NinjaOne
NinjaOne SaaS Backup
Office Protect
OneBill Revenue Management Platform
ONEiO Integration-as-a-Service
OneLogin
OnPage Incident Alert Management
OpenText Core Email Message Privacy (formerly Zix)
Optimize for Autotask
OptiTune
Palisade Email
Passportal
Pax8 Marketplace
pcvisit ProfiSupport
PowerDMARC
PracBill
Propel Your MSP
Proxuma
PSA Insights
Pulseway
QCommission
QuickBooks Online
Quoter
Recursyv Managed Integration
Resplendent Data
Rocketship
SaaS Alerts
Sainer AI Receptionist
Salesbuildr
ScalePad Lifecycle Manager
ScopeStack
SEC AUDITOR
Sendmarc
servereye RMM
ServiceTree Connect
Sherweb Cloud Marketplace
Simplesat
SiteSpot
SmileBack
SOCSoter
Sophos Central
SouthWare by CFS
Splashtop
Stock in the Channel
Strategy Overview
Strety
SuperIT
SuperVision
Support Fusion
Sync 365
Systemhaus.One
Tasky
TaxJar
TD SYNNEX StreamOne Ion
TeamGPS
The Lead Machine
Thread
ThreatDown
ThreatLocker
TimeZest
Timus SASE
Todyl
TopLeft
Traceless Security Platform
Trend Micro Remote Manager
Uniportal
Unitrends
upSync
VARCommerce
VARStreet XC
Vight AI
Vijilan ThreatRespond
WatchGuard Cloud
WisePay and Wise-Sync
Wiseserve App
WithSecure Elements
Work 365
WorkMarket
Workspace 365
Ydentic
Zapier
ZenContract
Zomentum
Zomentum Connect
Zynk Workflow

Resources

• Autotask PSA Software
• Defining an API User
• Dashboards