Kaseya MDR
Managed detection and response for endpoints, Microsoft 365 and firewalls.
About Kaseya MDR
Kaseya MDR provides continuous monitoring by security analysts who investigate alerts, validate threats and contain incidents. The service covers endpoints, Microsoft 365 and firewalls, with AI-assisted alert triage, integrations with third-party security tools, PSA ticketing and security performance reports.
Key Features
- 24/7 monitoring and human-led threat response
- Endpoint, Microsoft 365 and firewall coverage
- AI-assisted alert correlation and triage
- Containment actions for ransomware and malware
- PSA tickets with analyst guidance
- Security dashboards and performance reports
Buyer Guide
MSP Capabilities
- Kaseya MDR provides continuous analyst monitoring across endpoints, Microsoft 365 and firewalls, with alert investigation, threat validation, containment actions and security activity reports for client reviews.
- Analyst-prepared incident tickets flow into a PSA system, while ransomware response can detect malicious processes and isolate affected endpoints before spread.
Supported Environments
- The service monitors endpoint, Microsoft 365 and firewall attack surfaces and uses cloud-based, hardware-free deployment without on-site installation requirements.
Integrations
| Integration | Open |
|---|---|
 Autotask |
No integrations match your search.
Pricing and Purchasing
- Kaseya MDR can be evaluated through a product demo and purchased as a standalone service or within the integrated Kaseya 365 Endpoint subscription.
Onboarding and Support
- Kaseya offers 24/7/365 technical support to its customers and professional services for implementation and optimization; professional-service scope depends on the engagement.
Resources
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Last researched
What Operators Say
Vendor Watch for Kaseya
1 Dec 2025KaseyaDatto RMM, Autotask, SaaS ProtectionTERMSHigh Watermark billing ended for Datto RMM, SaaS Protection and Autotask from the 1 December 2025 invoice. Billing is now the Committed Minimum Quantity or the calculated license usage, whichever is higher, and the 10% overage buffer is gone. The rest of the Kaseya portfolio was due to follow by 30 June 2026. Audit committed quantities against real endpoint counts before renewal.What to Do
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