Support Adventure
Remote staffing for MSP help desks and technical support teams.
About Support Adventure
Support Adventure recruits and staffs remote technicians, service coordinators, and other technical support roles for MSPs. It handles recruiting, HR, and accounting tasks while helping providers add staff to help desk and service delivery teams.
Key Features
- Recruits remote technical support staff for MSPs
- Provides help desk technicians and service coordinators
- Supplies technical staff for help desk, project, and NOC roles
- Handles recruiting, HR, and accounting for placed staff
- Supports MSP help desk staffing as teams grow
Buyer Guide
MSP Capabilities
- Support Adventure places remote help-desk technicians, system administrators, and service coordinators with MSPs as dedicated staff who work within the provider’s tools and processes.
Pricing and Purchasing
- Staffing is billed at a flat day rate per contractor, with recruiting, vetting, HR, timekeeping, accounting, contract management, and ongoing support included in that rate.
Onboarding and Support
- Each placement begins with a trial period to assess technical fit, communication, ticket habits, and team alignment; the MSP staffing page also describes a one-time US$800 onboarding fee.
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