Margin and Cost per Ticket
Where the money actually goes, and the two numbers that tell you before the P&L does.
- Work out cost per ticket from your payroll and ticket counts.
- Rank every client by gross margin and find the ones losing money.
- Spot a margin problem each month instead of at year end.

What One Ticket Really Costs You, and How to Find Out in 30 Minutes
Picture a client who sends a flood of easy requests. Password resets, printer jams, "my Outlook is slow."
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