MSPbots
AI ticket automation and business intelligence for MSPs
About MSPbots
MSPbots connects with Autotask and other PSA tools to automate ticket intake, classification, dispatch and quality review. Its dashboards report on service delivery, technician performance and agreement profitability, while workflow bots respond to configured business conditions.
Key Features
- Classify and route Autotask tickets with AI-assisted triage
- Review ticket quality and service sentiment
- Dispatch tickets using configured skills and priorities
- Build dashboards for SLA, utilization and ticket aging
- Trigger workflow bots from business data and rules
Buyer Guide
Integrations
| Integration | Open |
|---|---|
 Autotask |
No integrations match your search.
Resources
Sources (1)
Last researched
What Operators Say
Also in Workflow and Project Management
The other listings in this category, A to Z.
