Rocketship
Automate ticket triage, dispatch, scheduling, and escalation in Autotask
About Rocketship
Rocketship embeds helpdesk workflow tools in Autotask to triage tickets, assign work by technician skills and availability, schedule appointments, and manage SLA-driven queues. Its workboard and ticket insights surface technician activities within Autotask.
Key Features
- Triage and assign tickets using rules and technician availability
- Schedule appointments and onsite work
- Escalate tickets and organize SLA-driven queues
- Work from Autotask dashboard and ticket views
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Integrations
| Integration | Open |
|---|---|
 Autotask |
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