Zoom Phone
Cloud phone service with call routing and centralized administration.
About Zoom Phone
Zoom Phone provides business calling and PBX functions through Zoom desktop, mobile and supported desk-phone clients. Administrators can configure users, calling plans, auto attendants, queues, voicemail and call handling; plan availability varies.
Key Features
- Cloud business calling and PBX functions
- Auto attendants and IVR
- Call queues and routing rules
- Voicemail with transcription
- Centralized user and device administration
Buyer Guide
Pricing and Purchasing
- US and Canada Unlimited is $18 per user per month with monthly billing or $16 per user per month with annual billing, added to Zoom Workplace Basic. The current pricing page does not publish the $10.50 metered rate.
Onboarding and Support
- The pricing page lists live chat for paid accounts with subscriptions above $10/month and phone support for accounts above $200/month; both thresholds apply to account subscription spend.
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| Integration | Open |
|---|---|
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