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Zoom Phone

Cloud phone service with call routing and centralized administration.

About Zoom Phone

Zoom Phone provides business calling and PBX functions through Zoom desktop, mobile and supported desk-phone clients. Administrators can configure users, calling plans, auto attendants, queues, voicemail and call handling; plan availability varies.

Key Features

  • Cloud business calling and PBX functions
  • Auto attendants and IVR
  • Call queues and routing rules
  • Voicemail with transcription
  • Centralized user and device administration

Buyer Guide

Pricing and Purchasing

  • US and Canada Unlimited is $18 per user per month with monthly billing or $16 per user per month with annual billing, added to Zoom Workplace Basic. The current pricing page does not publish the $10.50 metered rate.

Onboarding and Support

  • The pricing page lists live chat for paid accounts with subscriptions above $10/month and phone support for accounts above $200/month; both thresholds apply to account subscription spend.

Integrations

Products this tool integrates with.
IntegrationOpen
Slack

Resources

Sources (1)

Last researched

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