Cytracom Desktop Autotask Integration
View Autotask contacts and tickets alongside business calls
About Cytracom Desktop Autotask Integration
Cytracom Desktop embeds Autotask account, contact, and ticket records in the calling workflow. Staff can search PSA records, view caller context, open tickets, and create or edit records while handling calls.
Key Features
- Search Autotask companies, contacts, and tickets
- View ticket details and notes in Cytracom Desktop
- Place calls or email contacts from their profiles
- Create and edit Autotask records
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