CyTrack Autotask Integration
Connect business telephony and contact centre workflows to Autotask
About CyTrack Autotask Integration
CyDesk links telephony activity with Autotask. It can look up contacts from caller ID, open contact or account records, search Autotask by name, and optionally store call history and recording links in the contact history.
Key Features
- Look up Autotask contacts from caller ID
- Open contact or account records in Autotask
- Search contacts by name and click to dial
- Optionally store call history and recording links
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