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Gorelo

Integrated PSA, RMM, documentation and billing for MSP operations.

About Gorelo

Gorelo combines service delivery and ticketing with remote monitoring and management, client documentation, billing, automation and integrations in one MSP platform. Technicians can manage tickets and devices, access remote-control tools, automate recurring work and use AI-assisted ticket summaries, reply suggestions and sentiment analysis.

Key Features

  • PSA ticketing, forms and client portal
  • RMM monitoring and remote device management
  • Documentation and asset information
  • Billing for invoices, bundles and contracts
  • Workflow automation and integrations
  • AI-assisted summaries, suggested replies and ticket tags

Buyer Guide

MSP Capabilities

  • Gorelo combines PSA service delivery, RMM, documentation, billing and contracts, and automation in a platform positioned for MSP operations.

Onboarding and Support

  • Gorelo provides product help through its Help Center and community Discord.

Pricing and Purchasing

  • Gorelo offers Full Platform, PSA Only, and Co-Managed user license types, with monthly and annual billing options and a 30-day trial.

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