Mizo
AI agents handle MSP ticket intake, resolution, and review.
About Mizo
Mizo provides a managed agent workforce for service desk tasks across phone, email, and chat. Its agents verify users, triage and route requests, perform configured identity or endpoint actions, document resolutions, and review closed tickets.
Key Features
- Handles ticket intake across phone, email, and chat
- Verifies requesters and classifies or routes tickets
- Executes policy-gated identity and endpoint actions
- Captures resolutions and audits closed tickets
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| Integration | Open |
|---|---|
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