Tasky
Discuss and update Autotask tickets from dedicated Slack channels.
About Tasky
Tasky creates a Slack channel for each linked Autotask ticket so technicians can discuss and document work in context. Slash commands and interactive messages create tickets, add time entries and notes, schedule service calls, and update ticket status or assignment.
Key Features
- Creates ticket-focused Slack channels linked to Autotask
- Adds notes, time entries, service calls, and ticket updates from Slack
- Attaches shared files and chat history to tickets
- Uses Autotask LiveLinks to open related Slack discussions
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